Help & Info

Frequently asked.

Everything you might want to know before you visit. Still wondering something? Call us — we're happy to chat.

Booking

  • How do I book an appointment?
    You can book online through our reservation link at the top of any page, or call us at (210) 688-5333 during business hours. Same-day appointments are subject to availability — we recommend booking 2–3 days in advance for weekends.
  • Do you accept walk-ins?
    Yes, walk-ins are welcome when seats are open. Appointments take priority, so during peak hours (Friday evening, Saturday, Sunday) we strongly recommend a reservation.
  • Is a deposit required to reserve a service?
    A small refundable deposit may be required for groups of 3 or more, or for premium head-spa services. The deposit is applied toward your final bill on the day of your visit.
  • How early should I arrive?
    Please arrive 5–10 minutes before your scheduled time so we can offer you a complimentary drink and prepare your station. Late arrivals beyond 15 minutes may need to be rescheduled.

Services

  • What is the difference between Solar, Gel-X, and Dip Powder?
    Solar (acrylic) is the most durable for extensions and shape changes. Gel-X uses pre-made soft gel tips, gentler on the natural nail and quicker to apply. Dip Powder is in between — strong, lightweight, and odorless. Your technician will recommend the best fit for your nails.
  • How long does a typical visit take?
    Classic Manicure ~30 min. Pedicures range 45–75 min. Full Sets 60–90 min. Head Spa sessions are timed at 45 / 60 / 75 / 90 minutes depending on the package you choose.
  • Do you offer kids services?
    Yes — our Princess Service is designed for children under 10 and includes mini manicures, pedicures, polish, and our signature Princess Package (with crown, wand, and jewels). Bonus: free credits to play our claw machine.
  • Can I bring my own polish or design inspiration?
    Absolutely. Bring a photo, swatch, or product — our technicians are happy to color-match or recreate a look you love. Custom nail art is priced per design.

Pricing & Payment

  • Why are some prices shown as “+”?
    A “+” means starting from — final cost varies with length, design complexity, gem work, and additional add-ons. Your technician will confirm the exact price before starting.
  • What payment methods do you accept?
    We accept all major cards (Visa, Mastercard, AmEx, Discover), Apple Pay, Google Pay, and cash. Gratuity in cash is appreciated by our technicians.
  • Do you sell gift cards?
    Yes — available in any denomination, in-store or by contacting us. They never expire and make a perfect gift for birthdays, Mother's Day, anniversaries, and the holidays.

Your Visit

  • Are drinks really complimentary?
    Yes — cocktails, mocktails, wine, sparkling water, coffee, and tea are all on the house for our guests during their service. Select Golden Signature pedicures include a special Corona-Rita.
  • Is the salon accessible?
    Yes — the salon entrance and pedicure area are wheelchair accessible. Please let us know in advance if you need any accommodations and we will make sure your station is ready.
  • Can I bring my child while I get a service?
    Children are welcome when accompanied by an adult, but for safety reasons they must remain seated. We recommend booking them a Princess Service so they can enjoy the visit with you.

Policies

  • What is your cancellation policy?
    We ask that you cancel or reschedule at least 24 hours in advance. Same-day cancellations and no-shows may forfeit any deposit on file.
  • Do you offer service guarantees?
    If a polish chips or a nail breaks within 3 days of your visit, return to us and we will fix it free of charge. Damage caused by activities outside the salon is not covered.
  • Is parking available?
    Yes — free parking is available in the plaza directly in front of the salon at 5546 N Loop 1604 W, Ste 150.

Visit Us

5546 N Loop 1604 W, Ste 150

Open seven days. Walk-ins welcome.

5546 N Loop 1604 W, Ste 150

San Antonio, TX 78249

Hours

Mon – Sat · 9:30 AM – 7:30 PM

Sunday · 11:00 AM – 6:00 PM